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Appreciate again all the Triple Red team's help on short notice with the Biological Safety Cabinets. We're a startup so every day and week that passes, each count a lot for us--thanks!
Everything went fine with the service and moving of our Biological Safety Cabinet.Chris, as usual, was very efficient and the job was sorted to everyone’s satisfaction. We even had thanks from our Professor who was really pleased with the new arrangement.
We ordered two incubators and two tissue culture hoods and the service has been outstanding! Everything from purchase, delivery, installation and maintenance was absolutely easy and hassle free for us. We're very satisfied customers and would be delighted to recommend Triple Red to our colleagues.
We have used Triple Red to supply several Class II safety cabinets within our IVF unit with great results. The cabinets have provided a safe environment for both our Andrologists and Embryologists to work in. The cost of the cabinets is very competitive, the quality excellent and the service from Triple Red has been outstanding, ensuring we are up and running when we need to be.
Please inform Stan’s supervisor that we are indebted to Stan for staying late to do these tests and highly appreciative of his service to us. As you are aware, we are planning to expand our cell culture facility later in the year and due to the high level of service that Stan gives us, it is most likely that we will order a new cabinet and CO2 incubators from Triple Red.
When we designed our cell culture facilities in Biological Sciences, it was very clear from the first moment we approached different suppliers of cell culture instrumentation that Triple Red were the most helpful and professional of all. We were supplied with top-quality safety cabinets and CO2 incubators which have performed excellently for the last 5 years in a heavily used cell culture facility. Every step of the process of customer support (from purchasing to servicing) has been brilliant and the responses from everyone at Triple Red, whether purchasing staff or engineers, has been exceptionally prompt and efficient. I wish every company we deal with were as good!
Triple Red are a company that goes the extra mile for their customers providing highly technical advice and expertise in sourcing quality products and providing exceptional aftercare servicing. I am delighted with the cell culture safety cabinets, CO2 incubators and biobank liquid nitrogen storage systems we have purchased so far, allowing the School of Environment and Life Sciences to push forward with their research into infectious diseases and childhood cancer.
A short while ago we used Triple Red to purchase two new NuAire humidified CO2 incubators to house a delicate live cell imaging system and found the service and installation to be outstanding. We were so happy we recently returned to Triple Red to order another new CO2 incubator together with two new class II safety cabinets. Once again everything purchased was delivered and installed efficiently and they were happy to price match their quote with other competitors. So far, maintenance and support have been excellent and we are delighted to recommend Triple Red to our colleagues.